Overview: Illinois Workers’ Compensation Changes (HB 1698)

June 1, 2011

General Assessment: Overall, this is a proposal that improves Illinois’ workers’ compensation system and will lead to lower costs. It addresses several important elements of the law some of which are retackling the shortfalls of the 2005 revisions. This measure makes a down payment on reform, but it is not worthy of being characterized as bringing significant reform to Illinois’ workers’ compensation law. It does not reflect significant reforms that guarantee employer cost reductions through a higher causation threshold, strict AMA guidelines or strong employer directed medical care networks. Thus, three of the four Illinois Chambers’ major recommendations for achieving truly substantive reforms were inadequately addressed. As other states are advancing true reform, Illinois WC system will remain high cost and out of the mainstream of the country.

The Chamber did not support HB1698 because it does not meet the test of truly reforming the state’s workers’ compensation laws, but we did not oppose the legislation as it represents positive, incremental change. The Chamber is officially neutral on the bill.

Causation: Our highest priority to change the “causation” standard to make the workplace the major contributing cause of an accident or injury fell 5 votes short in the Illinois Senate (SB 1349). HB 1698 merely codifies current case law regarding proof by the preponderance of the evidence by the injured worker that the injury was "arising out of" and "in the course of" employment.

 

AMA Guidelines: HB 1698 introduces to Illinois statute for the first time AMA guidelines to help determine impairment. We had sought AMA Guidelines as a means to introducing greater certainty and objectivity to Commission rulings regarding disability. Unfortunately, HB 1698 adds medical based records to age, occupation and future earnings as an additional subjective factor for consideration by non-medically trained arbitrators.  We are concerned that the goal of AMA Guidelines will be severely undermined.

 

PPO Networks/Employer Directed Medical Care: Our goal was to strengthen the value of employer directed medical care through PPO networks. While HB 1698 allows limited employer direction of care through a PPO, it falls woefully short of our objective. Employer directed health care is proven to save costs by yielding better medical outcomes which leads to lower disability, quicker return to work and less future medical care. HB 1698 dilutes the value of a PPO network by allowing an employee to easily opt out of the network care at any time, thus potentially allowing the problem  of “doctor shopping” and related out of network referrals for high cost procedures.  In addition, it provides for a third choice of doctor outside of the network if the injured worker petitions the Commission claiming the second network provider care is improper or inadequate.

 

Utilization Review (UR): UR was first introduced to Illinois’ workers’ compensation law in 2005, but has proven to be generally ignored by the Commission and not as effective as was intended. This proposal strengthens the statutory provisions for UR and may be used to help control out of network medical expenses. It is the only major priority that we believe has been adequately addressed in HB 1698. A provider is required to make reasonable efforts to provide timely and complete reports of clinical information needed to support request for treatment. If the provider fails to make such reasonable effort, the charges for service may not be compensable or collectable from the employer or the employee.

 

A written notice of UR decisions including clinical rationale and references to applicable standards of care or evidence based medicine be provided to provider and employee is required. HB 1698 shifts the burden to the employee by a preponderance of evidence that the variance of care from the standard of care used by the UR entity is reasonably required. A deposition procedure to allow deposition of reviewers outside of Illinois is created. HB 1698 provides that an admissible utilization review must be considered by the

Commission, along with all other evidence and in the same manner as all other evidence, and must be addressed along with all other evidence in the determination of the reasonableness and necessity of the medical bills or treatment.

 

Medical Fee Schedule: Of the cost saving features contained in HB 1698, the bulk of the savings will be experienced by the 30% reduction in the medical fee schedule that is effective September 1, 2011. For out of state medical services, the reimbursement rate paid is the lower of the other state fee schedule, the charge or the region fee schedule rate where the employee resides. Four non-hospital regions and 14 hospital regions are to replace the 29 geozips effective January 1, 2012. If a medical claim does not contain data elements to adjudicate the bill, within 30 days, an employer/insurer must provide the basis for denial and describe any additional data elements needed. Any interest penalty for nonpayment of medical bill are to be paid within 30 days of bill payment. A prescription drug fee schedule for drugs dispensed outside of a licensed pharmacy at no more than average wholesale price (AWP) plus a $4.18 dispensing fee is created.

 

Caps wage differential awards: Caps wage differentials at the later of age 67 or five years from date when award becomes final. Estimated savings is $23-87 million depending on the percentage change in non-schedule PPD benefits.

 

Alcohol & Drug Intoxication: While several improvements are made in that HB 1698 establishes a standard of 0.08 alcohol and any finding of illicit drugs as a measurement of intoxication and the burden of proof is shifted to the injured employee, the language restricts the finding to “sole cause” instead of “proximate cause” which does not adequately place the responsibility on the employee for their use of drugs or alcohol in the workplace.

 

 

Commission Changes: Perhaps the biggest wild card for employers is the change to the Commission offered by HB 1698. Standards for the ethical conduct of Commissioners and arbitrators are set. All arbitrators are terminated July 1, 2011. The Workers’ Compensation Advisory Board may make recommendations regarding the initial set of arbitrators reappointed or new. The initial set of arbitrators must have advice & consent of Senate. Arbitrator terms are staggered every 3 years with 12 subject to reappointment by Commission on July 12012, 12 on July 1, 2013 and the remainder on July 1, 2014. Training requirements for Commissioners and arbitrators in the areas of ethics, fraud detection, improving health care outcomes, AMA Guidelines, UR practices and aspects of black lung are added. A minimum of 3 arbitrators may be assigned per site with cases assigned randomly. No more than 2 years of an arbitrator term at 1 site except for Cook County sites. Newly appointed arbitrators must be an attorney. Current non-attorneys are grandfathered. Commission employee claims are to be handled by an independent arbitrator not employed by the Commission. Arbitrator or Commission decisions are to be based exclusively on evidence in the record of the proceeding and material that has been officially noticed. A new section prohibiting an attorney appearing before the Commission from providing compensation or any gift to any person in exchange for the referral of a client involving a matter to be heard before the Commission has been added.

 

 

Carpal Tunnel Injuries: Carpal tunnel hand injuries are limited to 15% of 190 weeks except for cause shown by clear and convincing evidence in which case the award may not exceed 30% of 190 weeks.

 

Fraud: An intentional submission of medical bills for services not provided is added as fraud. It provides for step up of criminal penalties based on severity of crime starting with misdemeanor to Class 1 felony. A concern we had back in 2005 was rectified when disclosure of the complainant to alleged perpetrator will be eliminated. HB 1698 clarifies that restitution may be sought in a civil action regardless of the result in a criminal prosecution. The ability to subpoena medical provider and a requirement for the Department of Insurance to purchase a fraud system also are added.

 

Collectively Bargained Workers’ Compensation: The voluntary option to allow collective bargaining for workers’ compensation was emasculated by making it a pilot program limited to Operating Engineers and Steelworkers.

 

Other changes affecting employers:

 

  • Requires electronic medical payment system rules from Department of Insurance by July 1, 2012 and compliance with acceptance of electronic billing by payers on or before June 30, 2012.
  • Employee Leasing Company reporting to the Commission
  • Employer non-compliance fines for lack of insurance coverage of $500-$2500
  • For determining temporary partial disability benefits changes "net" amount of  earnings in modified job to "gross" earnings
  • Workers’ Compensation Advisory Board terminated as of effective date with new Board appointed within 30 days
  • Requires NCCI recalculation of rates on or before September 1, 2011
  • Department of Insurance reporting requirements that require insurers to report specific items to DOI.

 

Case Management

S & H offers a full range of catastrophic, worker’s compensation, LTD/STD, personal injury and health insurance medical and vocational case management services, customized for your individual needs. We are dedicated to your complete satisfaction.

Regardless of the service, the same basic principles apply. Upon receipt of your referral we will...

Assess the needs and current direction of your file to assure that your case is moving in a forward direction. We will assess appropriateness of current medical treatment interventions.

Identify and Plan the implementation of appropriate services or interventions.

Coordinate treatment interventions such as physical therapy, work hardening and MD appointments. We will work with the employer to coordinate a safe and successful return to work.

Manage and Monitor medical treatment, the injured worker’s/recipient’s progress and response to treatment interventions. We will also monitor the injured worker’s/recipient’s adherence to the treatment plan as outlined by his physician. Finally, we will monitor his/her ability to tolerate work activities.

Evaluate on an ongoing basis the progress of a file and determine the achievement of identified goals.

What is a Case Manager?

This job title does more than identify a “reporter of health news.” The acquisition of treatment plan information is only a small part of case management. At S&H Medical Management Services, Inc. we strive to provide pro-active services. Our work product is not the report we submit. Our true work product is the results obtained by the Nurse and Vocational Consultant after s/he has assessed all the information necessary to plan a strategy, implement the plan, and finally evaluate the results of that plan.

RN Services

An S&H Nurse Consultant has knowledge regarding medical issues and the worker’s compensation system; a strong background identifying errors and omissions; is familiar with case law and how the employer is impacted by that case law. With this knowledge base, as well as the information obtained by file review, interview and records acquisition, the plan is formulated and implemented. This strategy incorporates information that results in the physician having all the information necessary to render an objective medical opinion regarding not only medical treatment, but functional activity levels as well.

The results of this process are evaluated both by the RN as an individual, and also by the Nurse Manager. Ongoing communication with the Nurse Manager is part of our internal quality assurance program.

Early identification of treatment plans that differ from usual and customary standards of care triggers the need for more immediate intervention. Failure to respond to treatment or a lack of participation by the injured worker in a treatment program may indicate the need for closer, ongoing evaluation. If necessary, an Independent Medical Evaluation will be recommended. A carefully selected physician will be selected to provide input regarding diagnosis and appropriate treatment.

Job analysis will be suggested when necessary. Return to work meetings will communicate the restrictions and expectations of a light duty return to all parties involved. The immediate supervisor will be a participant in the process. S/he will understand the need to monitor for excesses in activity that may impede a long term success.

Implementation of such a program will result in overall cost savings. Savings come not just from discounted rates but also from reducing the amount of TTD benefits paid. Early intervention results in early treatment. Early treatment has been identified as an effective method of limiting the more costly invasive diagnostic procedures. RN intervention results in early communication to the medical team of light duty return to work opportunities. This communication pinpoints areas of concern. Increased communication maximizes the benefit of the medical dollars spent. Should a full duty release not be a possibility, movement along the health care continuum progresses with identification of MMI when appropriate.

Vocational Services

Even with the finest medical case management, on occasion an injured worker’s post treatment disability will prevent a return to the job of injury. Vocational Case Management results in either successful return to the workplace or documentation of employability. In the case of third party liability cases, documentation of an individual’s employability as well as his earning capacity is provided.

When a return to work at the pre-injury level is not an achievable goal, the S&H Vocational Consultant, a nationally certified rehabilitation professional, provides Vocational Case Management services with the ultimate goal being the return to productivity for both the injured worker and employer.

S&H Medical Management Services, Inc., provides full vocational assessment and career planning, vocational testing and transferable skills analysis, job development and placement, job analysis, job site accommodations and modifications as well as assistive technology evaluation.

Our vocational staff is experienced in expert testimony for workers compensation, personal injury, long-term disability and social security. We provide labor market surveys, residual wage earning studies and wage earning capacity testimony.

Employer Services

Employers are faced with the challenges of reducing their worker’s compensation cost, sometimes with little or no direction on how to effectively accomplish this reduction.

S & H understands the concerns of the employer and has developed a program to assist you in attaining your goals, S&H WorkSmart™!

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